CFO Playbook: Mauser Packaging's Scalable Growth with CFO Aldo Tesi - Ep. 036
In this episode, we sit downMauser Packaging Solutions CFO, Aldo Tesi, and Nova Advisory Partner,...
4 min read
In this episode, host Andy Smetana sits down with Susan Maron, Chief of Staff at Nova Advisory, to discuss one of the most overlooked drivers of OneStream software project success: change management. Susan explains why effective change management must start from day one and continue through every phase of the implementation to ensure user adoption, trust, and efficiency.
Drawing from her leadership experience supporting Nova’s largest clients, Susan shares how neglecting change management leads to hasty decisions, resistance, and missed opportunities for collaboration. She highlights the importance of involving experts, aligning communication across teams, and maintaining clear written support, whether projects are in-person or remote, to enable a smooth transition and lasting adoption.
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What You’ll Learn
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Why change management must begin on day one of a OneStream implementation project
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How poor communication and rushed decisions undermine adoption
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The client’s role in planning and resourcing for change management
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Why written documentation and collaboration matter in hybrid projects
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How Nova Advisory supports successful change through structure and culture
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