Skip to content

SMART: Managed Services for Ongoing OneStream Optimization, Finance Teams Who Want to Lead, Post-Go-Live Confidence & Control

Hero Banner

Trusted by Finance Leaders Across Industries

Nova Advisory Customer Logo (20) Nova Advisory Customer Logo (28) Nova Advisory Customer Logo (24) Nova Advisory Customer Logo (27) Nova Advisory Customer Logo (17) Nova Advisory Customer Logo (21) Nova Advisory Customer Logo (19) Nova Advisory Customer Logo (18) Nova Advisory Customer Logo (16) Nova Advisory Customer Logo (32) Nova Advisory Customer Logo (31) Nova Advisory Customer Logo (33) Nova Advisory Customer Logo (12) Nova Advisory Customer Logo (30) Nova Advisory Customer Logo (15) Nova Advisory Customer Logo (29)

Post-Implementation Isn’t the End — It’s Just the Beginning

Launching OneStream was a major milestone. But maintaining its performance? That’s the ongoing challenge.

From managing roll-ups and reconciliations to chasing down bugs and handling updates, your team is still spending valuable time on tasks that weren’t supposed to be part of the job.

Without dedicated support, every issue becomes a bottleneck — slowing down your momentum and diluting your impact.

SMART exists to change that — giving you the structure, support, and confidence to move forward.

Nova Advisory Website Image (13)

What is SMART?

SMART is Nova Advisory’s System Maintenance And Remote Troubleshooting program — a managed services offering built specifically for OneStream clients who want to keep their platform running at peak performance long after implementation.

With SMART, you get more than support.

You get a dedicated partner focused on continuous improvement, real-time issue resolution, and strategic enablement — so your team can stay focused on what matters most.

More Than a Service. A Strategic Partnership.

At Nova Advisory, a trusted OneStream Diamond Partner, we don’t walk away after implementation. We stay with you — supporting your evolving needs and helping OneStream adapt as your business grows.

With SMART, you gain more than a managed service!

You gain a trusted partner — one who understands your goals, strengthens your systems, and helps your team move beyond the mundane into the meaningful.

Nova Advisory Website Image (8)

Start Building the System Your Finance Team Deserves

Let’s talk about the challenges holding you back—and how we can solve them together.

Make the Most of Your OneStream Investment

Your SMART Partnership Roadmap

When updates, issues, and inefficiencies start slowing you down, SMART gives you the clarity, support, and momentum to move forward.

  1. Meet Your Dedicated Administrator

    We’ll assign a named SMART team member who becomes your go-to contact — someone who understands your business, knows your environment, and supports your team with consistency and care.

  2. Engage Proactive, SLA-Backed Support

    Gain peace of mind with structured support that includes clear service level agreements, fast response times, and direct access to senior OneStream specialists when needed.

  3. Evolve and Optimize Your Platform

    From routine maintenance and issue resolution to enhancement planning and continuous improvement, SMART helps OneStream adapt as your business changes — ensuring it remains a strategic asset over time.

Nova Advisory Website Image (4)

 

What You Get with SMART

Let SMART Free Your Team to Lead

You didn’t implement OneStream to manage updates, chase errors, or babysit spreadsheets. You did it to lead.

SMART handles the day-to-day demands—so your finance team can focus on what they do best: delivering insights, driving performance, and shaping strategy.

Listen to The CPM Customer Success Podcast

3-2

 

For Finance Leaders Ready to Move Forward

CPM Customer Success, hosted by Nova Advisory’s Andy Smetana, is your guide to what’s possible. Each episode features real finance leaders sharing how they left behind outdated processes, overcame complexity, and took control of their performance management with OneStream.

Listen to Strategic OneStream Guidance

Organizations that trust Nova Advisory to Optimize Their OneStream Platform

Nova Advisory Customer Logo (26) Nova Advisory Customer Logo (25) Nova Advisory Customer Logo (23) Nova Advisory Customer Logo (22) Nova Advisory Customer Logo (14) Nova Advisory Customer Logo (13) Nova Advisory Customer Logo (11) Nova Advisory Customer Logo (10) Nova Advisory Customer Logo (9) Nova Advisory Customer Logo (8) Nova Advisory Customer Logo (7) Nova Advisory Customer Logo (6) Nova Advisory Customer Logo (5) Nova Advisory Customer Logo (4) Nova Advisory Customer Logo (3) Nova Advisory Customer Logo (2) Nova Advisory Customer Logo (1)

Choose SMART. Choose Nova Advisory.

Don't let your OneStream platform become a missed opportunity. With SMART, you get more than maintenance — you get a long-term ally in continuous improvement.

Let’s talk about your post-implementation challenges — and how SMART can help you solve them.

  1. Tell us where you are today — whether you're starting fresh or trying to fix what's not working

  2. Share your goals and challenges — we'll listen closely and assess what success looks like for you

  3. We’ll follow up with next steps — including how our proven approach can bring clarity, speed, and confidence to your OneStream investment

Start a Conversation