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Manufacturing Finance: Mastering Customer & Product Profitability (Pt. 1) — Episode 7

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Customer/product profitability isn’t just a margin report, it’s how manufacturers decide pricing, capacity, and where to win. In this episode, host Andy Smetana is joined by Chad Picha (CAO, IPS Corporation), Greg Hertling (Partner, Nova Advisory), and Dave Collins (Director of Strategic Alliances, OneStream Software) to unpack how a unified CPM platform gives finance teams timely, apples-to-apples profitability across plants, ERPs, channels, and regions.

Episode Summary

The panel digs into real manufacturing challenges like supply-chain shocks, labor costs, and price pressure and shows how OneStream centralizes actuals, planning, and operational signals so teams can act before month-end. You’ll hear how to normalize costs across disparate ERPs, use People & Capex Planning to prioritize ROI, and build customer/product profitability that leaders can trust for pricing and mix decisions.

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What You’ll Learn

  • How a unified CPM platform delivers timely customer & product profitability, without stitching modules

  • Methods to make profitability truly apples-to-apples across plants, ERPs, channels, and regions

  • Using People Planning and Capex Planning to prioritize, fund, and track ROI

  • Why operational analytics (daily/weekly signals) change decisions before close

  • Practical steps to reduce manual effort and subjective allocations 

Guest Spotlight:

Chad Picha, Chief Accounting Officer at IPS Corporation, is a multi-time OneStream customer who has led finance transformations across manufacturing businesses.

Greg Hertling is a Partner at Nova Advisory with two decades of manufacturing finance experience, from cost accounting to FP&A leadership.

Dave Collins is the Director of Strategic Alliances at OneStream Software and a regular guest on the CPM Customer Success Podcast. With a background in finance technology and years of experience supporting transformation at scale, Dave helps enterprise teams futureproof their operations through unified CPM strategies.

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